General Support Info
If your question isn't answered here, please use the contact page to get in touch.
Our site's terms, conditions and policies are located here.
- You click the Add to Cart button.
- It changes to Checkout.
- You click the Checkout button.
- You go to the checkout page.
- You fill in your info, check the T&C box and click purchase.
- You complete the purchase.
- After payment is completed, you are redirected, and you can download the .pdf or watch the video.
Logging In & Out:
If you don't remember your password, use the Forgot your password? link to reset it.
Opening .PDF Files:
You will need an app to read .PDF files.
For Macs, we recommend using Preview, which is included on every Mac.
For Windows, we recommend using Foxit Reader.
Alternatively, there is Adobe Acrobat Reader.